In order to maintain privacy on both parts, we don't exchange any user data. Latch doesn't need to know anything about your users, and you don't need to know anything about Latch users. When one of your users wants to protect their account with Latch, they will generate a pairing token with their mobile apps and give it to you by the means you provide, usually a form in a web page. You can exchange that pairing token for an account identifier using our API and SDKs.
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